Air Conditioner Repair in Vancouver, BC

    Cooling problem? Get a real diagnosis from a Vancouver AC repair team that won’t upsell you on equipment you don’t need.

    When your air conditioner stops cooling on the first hot week of summer, the last thing you want is a runaround. Western Pacific HVAC is a Vancouver-based residential and commercial HVAC company built on Red Seal apprenticeship training, TSBC-licensed technicians, and over 245 verified Google reviews at 4.9 stars. Whether it’s a central split system, a ductless mini-split, or a heat pump running in cooling mode, we’ll show up, find the actual problem, and give you a straight answer on what it costs to fix.

    Call 604-245-9451 to book your AC repair — Monday to Friday, 9:00 AM to 5:30 PM.

    How AC Repair Works at Western Pacific

    We do this the way we’d want it done at our own home:

    • $250 diagnostic fee. That covers travel and the first 30 minutes on site so our technician can actually find the problem instead of guessing.
    • Repair quote before any work. You see the price and approve it before we touch anything.
    • No after-hours or emergency surcharges — we don’t run after-hours service. We answer the phone Monday to Friday, 9:00 AM to 5:30 PM, and we’ll get you on the schedule fast.
    • Season Saver Members ($389/year, or $289 during the Spring Promo) get the diagnostic fee waived on every call, plus 15% off the repair.

    Learn about Season Saver Membership →

    Common AC Problems We Repair

    Most cooling calls in Vancouver fall into one of these buckets:

    • AC running but not cooling — usually low refrigerant from a leak, a failed capacitor, a stuck contactor, or a frozen evaporator coil from restricted airflow.
    • AC won’t turn on at all — thermostat, breaker, blown fuse on the disconnect, failed contactor, or a blown control board.
    • Outdoor unit running, indoor blower not — bad blower motor, blower capacitor, or control board.
    • Short cycling (turns on and off every couple of minutes) — overcharge, undersized return air, dirty filter, or a failing pressure switch.
    • Ice on the line set or indoor coil — restricted airflow, low charge, or a failing TXV/metering device.
    • Loud or vibrating outdoor unit — failing compressor, fan motor bearings, or loose mounting.
    • Water leaking from the indoor unit — clogged condensate line, cracked drain pan, or a slipped trap.
    • Mini-split flashing error codes — communication faults, sensor failures, inverter board issues, or refrigerant charge issues.

    If you’re not sure what you’re looking at, just call. That’s what the diagnostic is for.

    Should You Repair or Replace Your AC?

    The honest answer is “it depends” — and any company that gives you a one-size-fits-all answer is selling you, not helping you. Here’s the math we walk customers through:

    • Repair makes sense when the unit is under 10 years old, the failure is a single component (capacitor, contactor, fan motor, control board), and the repair quote is under about 30% of replacement cost.
    • Replace makes sense when the unit is 12+ years old, uses R-22 refrigerant (banned in Canada — refrigerant is now extremely expensive and limited), the compressor or coil has failed, or you’re stacking up a third or fourth repair in as many years.

    If replacement is the right answer, we’ll quote a new system at no cost — and depending on what you choose, you may qualify for significant CleanBC and Canada Greener Homes rebates when you upgrade to a heat pump. As an HPCN-registered contractor, our installs qualify for those programs.

    Learn about heat pump repair → | Learn about AC installation →

    Why Vancouver Homeowners Choose Western Pacific for AC Repair

    • HPCN-registered — Heat Pump Collaborative Network contractor, qualified to install rebate-eligible systems
    • TSBC-licensed — full Technical Safety BC contractor licensing for refrigeration and gas
    • Red Seal apprenticeship-trained — our techs are trained under the Refrigeration & Air Conditioning Mechanic Red Seal standard
    • 245+ Google reviews · 4.9 stars — verifiable, with names and dates
    • Honest diagnostic process — flat $250 fee, no commission-driven upsells
    • Local, East Vancouver-based — 1990 Pandora Street, serving Vancouver, Burnaby, Richmond, North Shore, and the Tri-Cities
    • Family-owned, established 2020 — built the business by doing it right the first time

    Service Area

    We provide AC repair throughout the Lower Mainland — Vancouver, East Vancouver, Kitsilano, Mount Pleasant, Commercial Drive, Hastings-Sunrise, Burnaby, New Westminster, Richmond, North Vancouver, West Vancouver, Coquitlam, Port Moody, and Port Coquitlam.

    Book Your AC Repair

    Call 604-245-9451 — we answer Monday to Friday, 9:00 AM to 5:30 PM. Or request service through our online form and we’ll get back to you the next business day.

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